Tennessee Cosmetology Practice Exam

What should be done if a client has an active infection on their scalp?

1. Continue the service with caution

2. Refuse service and refer to a medical professional

3. Apply a medicated shampoo

4. Examine the scalp for further damage

The correct answer is: Refuse service and refer to a medical professional

When a client has an active infection on their scalp, the most appropriate response is to refuse service and refer them to a medical professional. This ensures the client's health and safety, as well as that of other clients and staff. Continuing a service when infection is present can exacerbate the condition or lead to further complications, such as spreading the infection. Referring the client to a medical professional allows for the proper diagnosis and treatment of the infection, which is essential to restore their health before seeking cosmetology services again. This action illustrates a commitment to safe practices in the salon and aligns with professional ethics in the cosmetology industry. It emphasizes the importance of addressing health concerns with the right expertise and maintaining a safe environment for everyone involved.